How to Apply

  • View the list of required documents you’ll need to gather prior to completing your application. Document Checklist
  • Select your preferred language and apply online using the links below.
  • Please ensure the information you provide is accurate and complete.

For questions call 833-377-RENT (7368)

  • After your submission, we will be in touch with you as soon as possible.

 Apply Online | English   Apply Online | Spanish

  • If you are unable to access the online application, you may download, fill out and drop off a paper application to our offices. Return completed applications to the Rent Help dropbox: 2999 Payne Ave, Suite 134, Cleveland, OH 44114
  • Download application here:  Download .pdf | English


How does it work?

  • CHN is the entry point to access rental assistance. Depending on the nature of your financial hardship, you may be referred to EDEN for longer-term assistance, at which time you may be asked for additional information and documentation.
  • If you qualify, your landlord may receive up to three months back rent.
  • CHN will screen all applicants for other assistance programs that may help make your electric, gas and water/sewer bills more affordable.


Who qualifies?

  • Residents of the City of Cleveland and Cuyahoga County who are having difficulty making rental payments due to the economic impact of the pandemic and who meet income eligibility requirements.
  • If you qualify for rental assistance, you may be required to attend more in-depth financial counseling, provided by CHN, as a condition for payment of the rental assistance.
  • Priority is given based on criteria such as eviction status, accurate information and complete documentation.