On October 18th a pilot program for Cleveland Heights’ first community “Welcome Hub” opened at the Noble Road Library.  US Together, a refugee resettlement agency, was instrumental in creating the Hub in order to serve the growing number of refugees settling in Cleveland Heights. The Welcome Hub is collaboration between the City of Cleveland Heights, Cleveland Heights School, Heights Libraries, US Together, Welcoming Heights and Global Cleveland.

The Welcome Hub provides newcomers to Cleveland Heights access to Global Cleveland’s portal, globalcleveland.org, through dedicated computer terminals in the library. The portal is a resource for anyone in Northeast Ohio to access information about living and working in the region.  Programming to serve the evolving needs of the community, in addition to personalized assistance from volunteers, will be added over time and announced through the Welcome Hub partners. 

 Those interested in volunteering to help new immigrants and refugees settling in Cleveland Heights should email alyssa@globalcleveland.org.  Volunteer assistance hours are currently scheduled for Saturdays 12-2pm and Tuesdays 6-8pm at the Noble Road Library. Over the coming months Global Cleveland plans to evaluate and refine the program and expand the services as needed.